Privacy Policy

1. Information We Collect

At TUA PELLE, we collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

This information may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details are processed securely through our payment providers)
• Order history and preferences
• Communications with our customer service team
• Information you provide in reviews or surveys

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your comments, questions, and customer service requests
• Send promotional communications (you can opt out at any time)
• Personalize your shopping experience
• Analyze trends and improve our website and services
• Detect and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting business (e.g., payment processors, shipping companies)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us improve your experience, analyze site traffic, and serve personalized content.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify or update your personal information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: